Terms of Service
Last updated: [REVIEW: date]
These terms explain how our engagements work, what you can expect from us, and what we need from you. Placeholder items marked [REVIEW] need your business details before publishing.
Agreement
These terms govern your use of the Foisr website and any lead generation or appointment setting services we provide. By using the site or engaging us, you agree to them. [REVIEW: confirm the legal entity customers contract with and the effective date.]
Our services
Foisr builds and runs outbound and demand generation systems — cold email, LinkedIn outreach, paid ads and content demand generation — and books qualified sales calls on your calendar. Scope, channels and deliverables are set out in your proposal or agreement.
Fees and payment
Fees are quoted in USD or CAD depending on your location and are confirmed in writing before work begins. Unless your agreement says otherwise, monthly fees are invoiced in advance and setup fees are invoiced at kickoff. [REVIEW: confirm payment terms, invoice schedule, accepted payment methods and applicable taxes.]
Ad spend, software subscriptions and other third-party costs are billed separately and are not included in our fees. [REVIEW: confirm whether third-party costs are rebilled or paid directly by the client.]
Performance guarantee
Before launch we agree a monthly target for qualified sales calls. If we miss that target in a given month, you don't pay our monthly performance fee for that month. A qualified call means a decision-maker at a company matching the agreed ideal customer profile who accepts a meeting about your offer. [REVIEW: confirm the exact guarantee terms, exclusions and how meetings are validated so they match your signed agreement.]
Your responsibilities
You agree to give us accurate information about your offer and audience, to review and approve messaging promptly, to be available for the meetings we book, and to have the right to promote the products and services we write about.
Compliance
We run campaigns in line with CASL in Canada and CAN-SPAM in the United States, including identification requirements and prompt opt-out handling. You agree not to ask us to run campaigns that break these laws or the rules of any platform we use.
Intellectual property
You keep ownership of your brand, content and customer data. We keep ownership of our methods, templates, lists and internal tooling. Work we create for you under an engagement may be used by you for your own business, and we may keep a copy for our records. [REVIEW: confirm the intended ownership and licence terms.]
Confidentiality
Each of us will keep the other's non-public information confidential and use it only to deliver the services.
Results beyond the agreed target
We can't control your sales conversations, pricing or follow-up, so we don't guarantee revenue, closed deals or return on investment. Our performance commitment is limited to the meeting target set out in your agreement. [REVIEW: confirm this wording matches your contract.]
Limitation of liability
To the extent permitted by law, our total liability is limited to the fees you paid us in the three months before the claim, and we're not liable for indirect or consequential losses. [REVIEW: confirm the liability cap and any exclusions your counsel requires.]
Term and termination
After the initial setup period, engagements run month to month and either party can end them with notice. [REVIEW: confirm the notice period and any minimum commitment.]
Governing law
These terms are governed by the laws of the Province of Ontario, Canada, and the courts of Ontario have exclusive jurisdiction. [REVIEW: confirm governing law and venue.]
Contact
Questions about these terms? Email rue@foisr.com or call 905-782-2034.